Buying a game today is a non-event. You simply go to a store, pick up the game, walk to the checkout and pay for it. Some retailers, like Target or Walmart, keep them behind a display (CLASSY), which requires the extra step of asking a kind associate for assistance, that is if you can find one.
GameStop keeps their games behind the checkout, so you need to ask for a copy, which in return they would ask if you pre-ordered it, which my response is was, NO I DIDN’T FUCKING PRE-ORDER IT, BUT YOU HAVE A STACK OF 100 OF THEM BACK THERE SO GIVE ME ONE GODDAMNIT! I have a love/hate relationship with GameStop. It’s one of the reasons why I don’t buy physical copies of games anymore and just download them, like a civilized person. I have also been told that I have a tendency of over reacting.
Back in the day however, there was a process that must be followed when purchasing a game. This was especially the case at Toys R Us, which was my retailer of choice to buy games when I was a kid.
This unique process, employed by Toys R Us, has been embedded and buried into the depths of my mind. This memory was only uncovered recently after watching a documentary about Tony Robbins on Netflix late one evening.
During this documentary, Tony Robbins, motivational speaker, life coach, self-help guru, and cosmetic dentistry enthusiast, demonstrated an exercise that helps uncover long lost memories. These memories, often times deeply buried, are both positive and negative, but none-the-less, make you the person that you are today. These memories can be very powerful and one can harness them, helping to make you a stronger person.
With that said, after trying this memory dredging exercise myself, I have no fucking idea why I remembered, and quite vividly I might add, the convoluted and confusing video game buying process employed by Toys R Us from when I was a child. It’s apparent that my brain is broken. No memories of early vacations, or interactions with my grandparents, birthdays, holidays, or even traumatic events. Nope, I remembered how Toys R Us made the process of buying video games akin to a trip to the Department of Motor Vehicles.
For those of you who are too young to remember, or may have forgotten, back in the 80’s and the early to mid-90’s, Toys R Us used a ticketing system for the majority of their large and or expensive products. One would walk down the aisle, find a display of the product they wanted to purchase, select a ticket, take it to the register, pay, and then someone would get you the product you purchased. If you bought a bicycle, someone would bring you a box of an unassembled bicycle. If you bought swing set, someone would bring you a swing set, et cetera.
Many Toys R Us stores still employ this method, as it does make sense, and it is efficient for large bulky items. Toys R Us used this method for pricier things as well years ago, such as electronics and especially video games.
As a child, I remember going down the video game aisle and seeing rows and rows of plastic flip cards for games. The front had the box art and the back had some screen shots and a description. Essentially, it was a representation of the box. And just below each game, there was a pouch with the fabled Toys R Us item ticket.
I have vivid memories of going into Toys R Us with my mom or dad to pick up a particular game, only to encounter an empty ticket pouch stating that the game was out of stock and be an utterly devastated 8-year-old. Perhaps it was a mistake. Maybe some asshole took all the tickets and hid them somewhere in the store for some nefarious reason? Maybe the store just got more in stock and didn’t replenish the tickets? A quick trip to customer service would always validate my fears. The game was indeed sold out.
More often than not, the game that I wanted was in stock, and I would select my ticket and excitedly go to the front cash registers, like a demented Charlie Bucket, but instead of a golden ticket to Willy Wonka’s chocolate factory, I was buying what was most likely a forgettable and utterly average NES side scroller.
After paying for the game at one of the cash registers, the cashier would staple your receipt to the ticket and that is where the magic begins. You then head off to what appeared to be as an excitable child, a plexiglass monolith of electronic and video game goodness. Sadly, all images of this structure no longer exists. All my image searches came up empty. The image below is the closest representation I could find.
Within the confines of this structure were stacks of every gaming console imaginable—NESs, Sega Master Systems, Gameboys, and random Atari garbage. Later on there would be the Genesis, SNES, TurboGrafx 16, and holy shit, was that a Neo Geo? Also housed in the clear monolith were games. Stacks upon stacks of games.
Eventually, a sales associate would be called down to get the game that you payed for. A lethargic and disinterested looking teenager would unlock the door, take your ticket, and then attempt to locate your purchased game among the stacks of other games. I say attempt, because they would inevitably pass over your game a half dozen times before zeroing in on it.
IT’S RIGHT OVER THERE MOTHERFUCKER!
…I totally would have said that—if my father wasn’t standing there and would have totally beaten the shit out of me, right there in the store. Remember, this was the 1980’s, parents got away with doing that, and if he got tired slapping me around in public, another parent would have come over and beat me while my father caught his breath. It takes a village to raise children properly, you know.
Eventually, the teenager would locate your game and hand it over. I would stare at the box the entire car ride home. Sometimes, I could not help myself and I would open it up to flip through the instruction manual. Those were the good old days, when games had instruction manuals. The best games had meaty manuals, that contained some back story and a list of enemies.
On a slightly darker side, I also clearly remembered how my friends and I used to scheme during lunch on an Ocean’s 11 caliber plan to infiltrate that plexiglass fortress and make off with all the goodies inside. It was our casino bank vault, ripe for the picking, that is of course if you had a good plan, the right people, and the guts to pull it off such an amazing heist.
I bet you thought the Clooney version, right? Nope, I’m talking about the infinitely cooler Rat Pack Ocean’s 11.
There were even legends of kids who had found a way in and made off with a handful of carts (or even consoles, depending on who you asked). These kids then conveniently moved away to other towns, cities and even states, so it could never be confirmed or denied if the story was true or even learn how they pulled it off. Sometimes the tales were cautionary and the kid got caught, sent to juvey and became a hardened criminal. These stories were all legends, who knew if there was any shred of truth to them. (DEFINITELY NOT)
Risks of juvenile detention aside, my friends and I would speak in hushed tones and plan our caper. Danny would buy a cheap game so that someone would need to unlock the booth. Brucie would wait by the booth and fake a heart attack when the sales associate unlocks the door, causing a commotion and a distraction. Johnny would then go into the booth with a garbage bag and take as much as he can. He’ll then hand the haul off to Jimmy, who’s waiting outside on his bike. It was so crazy; it just might work! SHHHHHHHH. A teacher’s aid was walking by, she’s onto us. CHANGE THE SUBJECT!
Also, in the 80’s all of my friend’s names had to end in “-y” or ”-ie” for some reason.
We never did follow through with our plan. It was too risky, and too stupid. Deep down inside, we knew it would never work. We would have been caught in an instant, and our parents would have been called. They would then take turns beating the shit out of us in public.
It was the 80’s, after all. That’s how things were. It takes a village to raise children properly, you know.